AreaCacao Docs

Minimum quality not reached

When it appears: after three attempts the engine doesn't reach the minimum quality (a score below 70). Instead of a code, you'll see the neutral We're perfecting this combination screen. (RANGE_NOT_REACHABLE is an internal diagnostic code that isn't shown on screen.)
Why: the combination of inputs (family + flavors + constraints) leaves the engine no room to produce a valid recipe.
What to do:
1. Look at the constraints you set in Step 3 (min cocoa %, max water %, diet).
2. Relax the most demanding constraint — usually the max water % or an exclusive diet.
3. Try again. The credits from the failed attempt have already been refunded automatically.

When it appears: instead of a result you'll see a screen with the heading We're perfecting this combination and a Try another combination button, with the text "Your combination of filling type and flavor isn't available yet in our curated library."
Why: you picked a family without an engine (see below) or a combination of type and flavor that the engine doesn't cover yet.
What to do: try a more classic flavor (vanilla, coffee, pure chocolate) or change the filling type. No credits have been deducted: the refund is automatic.

What happens: Step 1 only shows Ganache, Caramels and Pâte de fruit. The families in development (Crunchy fillings, Foams, Creams, Traditional pastes and Truffles) are hidden: they don't appear in the grid and can't be selected.
Why: they don't have a quality-guaranteed engine yet, so the wizard doesn't expose them. There's no error flow or refund for them, because they can't be generated.
What to do: work with the three active families. When a new family goes live, it'll appear in the wizard and the documentation will grow accordingly.

When it appears: the search box can't find your flavor.
Why: the flavor isn't curated in the catalog yet, or it has a different name.
What to do: try a synonym or a nearby flavor from the same aromatic family. If you work often with a flavor that doesn't show up, report it to support so it can be added.

Symptom: when you press Generate formula the You're out of credits modal opens.
Why: your AI credit balance is lower than the 12 credits a generation costs. The button isn't disabled: the modal pops up when you try to generate.
What to do: from the modal you can Buy a credit pack (credits never expire) or Upgrade your plan. After buying or upgrading, the generation resumes automatically. See Credits and refunds.

What it is: this isn't an error. If you try to save a recipe identical to one you already have, a sub-modal appears with three options: Open the existing recipe, Save as a duplicate anyway or Change the name and save.
What to do: pick the option you prefer. This is the normal flow to avoid accidental duplicates.

Symptom: you press Save recipe and see "Couldn't save the recipe." or "Network error. Please try again."
Action: try again. If the problem persists, reload the page and reproduce the generation — results are cached, so the second call with the same inputs is practically instant and usually resolves without extra cost.

Symptom: the four progress phases don't advance, or a timeout appears.
Action: reload the page. If credits were deducted but you didn't get a result, wait 1–2 minutes: the system detects orphaned operations and refunds them.

The same combination fails repeatedly with standard flavors (raspberry, vanilla) and a reasonable weight (1 kg).
Your credits weren't refunded after you saw the We're perfecting this combination screen or a combination-not-available message.