Manage your payment method
Change your card, update your billing details, or download receipts from the secure billing portal.
To update your card or billing details, AreaCacao takes you to the secure Stripe billing portal. From there you manage everything related to billing without your card ever passing through our app.
Where is it?
Avatar in the sidebar → Settings → Subscription tab → Plan and billing block → Manage payment method button. (It only appears if you have a paid plan; on the Free plan you'll see View plans instead.)
Shortcut from the avatar menu. If you have an active subscription, the menu that opens when you click your avatar in the sidebar includes a Manage subscription shortcut that opens the same Stripe billing portal, without going through the Subscription tab.
Step by step
- Open Settings → Subscription.
- Click Manage payment method. While it opens, the button shows "Opening...".
- The Stripe portal opens in a new tab.
- There you can change your card, update your billing details, and review your receipts.
- When you're done, close the portal tab and return to AreaCacao.
The billing portal is run by Stripe, our payment provider. Your card details are stored securely in Stripe; AreaCacao does not store them.
If it doesn't open
If the portal fails to open, you'll see a notice like "Couldn't open the billing portal". Check that your browser isn't blocking pop-up windows and try again. If the problem persists, email support@areacacao.com.
Related
- Want to see your invoices without opening the portal? See Invoice history.
- Want to compare what each plan includes? See Plans and pricing.