AreaCacaoDocs
Subscription and billing

Resume your subscription

Resume your plan after a pause, or reactivate it if you had a scheduled cancellation.

If your plan is paused or you had a scheduled cancellation, you can turn it back on in a couple of clicks from the app. The button changes depending on your subscription status.

Resume after a pause

When your plan shows Paused until [date], the Resume subscription button appears under Settings → Subscription.

  1. Avatar in the sidebar → SettingsSubscription tab.
  2. Click Resume subscription (while it processes, "Resuming...").
  3. You'll see the "Your subscription has resumed." confirmation and the badge returns to Active.

Reactivate a scheduled cancellation

If you canceled and your plan shows the "Cancels on [date]" badge, the button is Reactivate subscription (in green).

  1. Open Settings → Subscription.
  2. Click Reactivate subscription (while it processes, "Reactivating...").
  3. You'll see the "Your subscription has been reactivated." confirmation and the cancellation is voided.

The difference is the status: Resume brings you back from a pause; Reactivate voids a scheduled cancellation before its date arrives. The app shows you the right button for each case.

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