Personal details, password, and sessions
Change your name, update your password, and sign out of open sessions from the Account tab in Settings.
The Account tab gathers your profile basics: your name, the name we greet you by, your email, password, support emails, and open sessions. It lives at https://app.areacacao.com/configurations, Account tab (the one that opens by default).
How to get there
Click your avatar at the top of the sidebar → Settings → Account tab. You'll see four blocks: Personal details, Password, Support emails, and Sessions.
Change your name
In Personal details, edit the Name field and click Save. The button stays disabled while nothing has changed or the field is empty. When you save, you'll see the "Name updated" confirmation and the change is reflected in the sidebar right away.
What should we call you
Below the name, the What should we call you? field stores the name our emails start with. The app picks it for you when the account is created; if it got it wrong, type yours (up to 40 characters) and click Save. You'll see the "Name updated" confirmation. Once you've changed it yourself, no automatic process will overwrite it.
The email is read-only
The Email field appears grayed out and can't be edited. Below it, a note says: "To change your email, contact support." If you need to change your email address, write to us at support@areacacao.com.
Change your password
In the Password block, fill in:
- Current password.
- New password (min. 8 characters).
- Confirm new password.
If you have two-step verification active, a TOTP code (6 digits) field also appears, which you must fill in with the code from your authenticator app.
Click Change password. While it processes, the button shows "Updating...".
When you change your password, all other sessions are signed out automatically: only the session on the device you made the change from stays active. You'll see the confirmation "Password updated. All other sessions were signed out." It's a security measure: if someone had your account open somewhere else, they're kicked out.
Errors you might see
| Message | What it means |
|---|---|
| "Your new password must be at least 8 characters." | The new password is too short. |
| "The confirmation doesn't match." | The new password and its confirmation aren't the same. |
Support emails
The Support emails block explains that during your first weeks we send you a few emails about what you do in the tool: first steps, what you left unfinished, the end of the initial period, and one last one a month after it ends. To stop receiving them, turn off the Receive support emails switch; the change is saved right away ("Preference saved").
Service emails (verification, account changes, and billing) always reach you, even if you turn this switch off.
Sign out everywhere
In the Sessions block there's a single button: Sign out everywhere. Below it, a note says: "Sign out everywhere to force a re-login on all devices (including this one)."
When you click it, the app asks for confirmation: "This will sign you out on ALL devices. Continue?" If you confirm, all sessions are signed out — including the current one — and you're returned to the sign-in screen.
There's no per-device session list and no option to sign out just one: it's all-or-nothing. For when to use it, see Multi-device sessions.
Two-step verification
You turn two-step verification on and off, and manage it, from the Security tab in Settings. We explain it step by step in Two-step verification (2FA).
Account and settings
Manage your personal details, password, sessions, two-step verification, regional and technical preferences, and your data from a single screen.
Region and language
Set your country, currency, language, time zone, measurement system, and business details so the app speaks the language of your trade.