Sign in
Sign in to AreaCacao with your email and password, and complete the verification step if your account requires it.
To get into the app, go to https://app.areacacao.com/login. The screen shows the AreaCacao logo with the tagline "Your bean-to-bar chocolate lab" and a card for your credentials.
Step by step
- Open
https://app.areacacao.com/login. - Type your Email and your Password. The password field has a button to show or hide what you type.
- Click Sign in. While it validates, the button shows "Signing in…".
- If your account has two-step verification, a second step appears to enter the six-digit code (see below).
- Once you're in, the app loads your profile and takes you to the Dashboard.
No social login
AreaCacao does not use "Sign in with Google" or social networks: access is always with email and password. This is a deliberate choice to keep control of your account within the platform itself.
The two-step verification step
If your account has two-step verification enabled, after the password you'll see a screen to enter the Authenticator code (6 digits) from your authenticator app and click Verify and continue (while it validates, "Verifying…").
- Compatible apps: Google Authenticator · 1Password · Authy · Microsoft Authenticator.
- If you don't have access to your authenticator app, click "Can't access your app? Use a backup code" and enter one of your backup codes. To go back, use "Use authenticator app" or "← Back to sign in".
More detail in Two-step verification.
Common errors
| Message | What it means |
|---|---|
| "No account exists with this email address." | The email isn't registered. Double-check the spelling or create an account. |
| "Incorrect password. Please check and try again." | The password doesn't match. If you forgot it, see Recover your password. |
| "That email address isn't valid." | The email format is incorrect. |
| "Too many failed attempts. Please wait a few minutes and try again." | You've failed several times in a row; wait a few minutes. |
| "Invalid authenticator code. Check the current code in your app." | The six-digit code is invalid or has already expired; check the current code in your app. |
| "Backup code is invalid or already used. Each code works only once." | The backup code is incorrect or you've already used it. |
If you just reset your password, you'll see a banner on the sign-in page: "Password reset — You can now sign in with your new password."
Forgot your password?
Click "Forgot your password?" on the sign-in page and follow Recover your password. If you need help, the Help link opens an email to support@areacacao.com.
Other links on the sign-in page
At the bottom of the sign-in screen you'll find two links that do not lead to the internal sign-up form:
- Join ChocoAcademy — opens
chocoacademy.com(the academy), not the/registerform described in Create an account. - See the Sensory Analysis demo — opens the public Sensory Analysis demonstration.